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What is Jasper Hotel Cancellation Policy?

Jasper Hotel has a 72 hour cancellation policy. If you cancel your reservation within 72 hours from your check in date the 1st night stay will be charged to your credit card. However if we receive your cancellation prior of 72hr before check in time no charges apply.

Is there luggage storage available?

Yes. At reception we can store your bags for you if your room is not ready when you come to check in and also once you check out.

What amenities are available in the rooms?

We have a just launched the new luxury brand of amenities from Appelles Skin Care range in the rooms. Items available consist of shampoo, conditioner, soaps, shower cap, shoe polish, razor, sewing kit and spare toothbrush in case you forget yours.


Room Occupancy? How many people fit in each room?

All of our rooms at the Jasper Hotel have a maximum occupancy of 2 people except for the Elizabeth Street Junior Suite. The Elizabeth Street Junior Suite has 1 king bed or 2 twin singles and a sofa bed which can be made up for 2 people. 

Additionally our Disability Access Suites in most cases can have a rollaway bed added to the room for an additional charge each night. 

Cots are also available for all rooms for $15.00 each night. 

Are there rooms with Disabled Access?

Yes, our Disability Access Rooms are spaciously designed for people with disabilites and wheelchairs to easily move around. There are no change in floors levels in the bathroom and the shower has a fold down chair. The shower and toilet are equipt with handrails and the toilet has been lowered as well.